Support

To process your support request as efficiently as possible, please provide us with the following information:

  • Concise Description (Subject)
  • Detailed Description of the Issue, including steps already taken to resolve the problem
  • Screenshots, if applicable
  • Log Files (e.g., in the form of a support bundle)

Your request will be automatically forwarded to our ticketing system, and you will receive a ticket number shortly after. If you need to provide additional information regarding the same request, please include the ticket number in the subject line.

To access the support form, you must first register or log in with your existing account.